Delivery Policy & Information

Delivery Charges

The cost of delivery includes a standard hard wearing and attractive Simply Cornish Hampers branded carton and the the packaging needed to protect the hamper contents. We use professional couriers who will handle the delivery with the care and attention you deserve.

How quickly will my order arrive?
All orders received before 11am Monday to Friday will be available for next day delivery. Orders placed on Saturday and Sunday will be dispatched on Monday (excluding Bank Holidays).

Requesting a delivery date
For those special occasions we can deliver your order on a date of your choice (excluding Sundays). Please specify this when you complete your order. 

Picking and Packing Video
All hampers are carefully wrapped and packed to prevent breakage. The video below shows how excellently all orders are presented.

Non-mainland UK delivery 
We can now deliver to non-mainland UK addresses including Scilly Isles, Isle of Man, Isle of Wight, Ireland and Scottish Highlands at no extra charge.

Delivery times to non-mainland UK addresses are as follows:

• Scottish Highlands & Northern Ireland - up to 3 working days
• Scilly Isles & Isle of Man - up to 5 working days
• Shetland Islands & Oban - up to 8 working days

We cannot currently deliver overseas including Channel Islands.

Fresh & Frozen produce 
We do not recommend fresh items to be sent for a Monday delivery as they leave our premises on a Friday and will be in transit or at a holding depot over the weekend.   In general, most bakery items should be consumed within 72 hours of the despatch date, cream within 5 days and cheese and salmon within 14 days.   Of course the BBE dates do vary but the above should be considered prior to your commitment to buy.  If you are in any doubt, please contact us prior to ordering.

Delivery Instructions 
A signature will be required on delivery unless you have given alternative instructions.   If the package cannot be delivered, a card will be left advising the recipient to contact the courier.  In the unlikely event that the delivery is delayed, due to no fault of our own, Simply Cornish Hampers cannot accept responsibility. If you have an email address we will contact you with a parcel tracking number so you can track the parcel to avoid any potential problems with delivery and to avoid disappointment.The couriers are responsible for Goods in Transit but if for any reason the couriers misplace a parcel, Simply Cornish Hampers will offer you a complete replacement.

Cancellation / Returns
Please See Our Returns Policy