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Cream Tea by Post
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Cream Tea by Post with Simply Cornish Hampers
 
 

Terms & Conditions  

Products and packaging are subject to change without prior notice and in this event, we will offer a replacement which will be of equal or higher value.It is an offence for anyone under the age of 18 years to buy or attempt to buy alcohol.  You must not proceed and accept these terms if you do not meet this requirement.

Despatch days 

All orders received before noon Monday to Thursday will be available for next day delivery in the UK mainland. Orders placed on Friday, Saturday and Sunday will be despatched on Monday (excludes Bank Holidays)  Saturday deliveries are possible but will incur an additional charge of £10.

Fresh & Frozen produce 

We do not recommend fresh items to be sent for a Monday delivery as they leave our premises on a Friday and will be in transit or at a holding depot over the weekend.   In general, most bakery items should be consumed within 72 hours of the despatch date, cream within 5 days and cheese and salmon within 14 days.   Of course the BBE dates do vary but the above should be considered prior to your commitment to buy.  If you are in any doubt, please contact us prior to ordering.

Delivery Instructions 

A signature will be required on delivery unless you have given alternative instructions.   If the package cannot be delivered, a card will be left advising the recipient to contact the courier.  In the unlikely event that the delivery is delayed, due to no fault of our own, Simply Cornish Hampers cannot accept responsibility. If you have an email address we will contact you with a parcel tracking number so you can track the parcel to avoid any potential problems with delivery and to avoid disappointment.The couriers are responsible for Goods in Transit but if for any reason the couriers misplace a parcel, Simply Cornish Hampers will offer you a complete replacement.

Delivery Zones 

Currently not available for overseasAll areas in the UK including Northern Ireland (please note Northern Ireland may take up to 5 working days and will incur an extra postal charge, available on request).  For orders outside UK mainland, there are restrictions and import duties involved on certain produce so we respectfully ask you to contact us prior to ordering.

Cancellation/Returns 

You may cancel your order up to 48 hours prior to the despatch date although this will incur a small administration charge. If you are not completely happy with your hamper,  please contact us to arrange return within 24 hours. The full value of the hamper will be refunded on receipt of undamaged/in date goods excluding postage. If goods are returned to us via the courier following unsuccesful delivery attempts and where delivery instructions have been met, refunds will not be given. In these circumstances the customer may request for the goods to be re-sent. This would incur the standard delivery charge and would not cover any spoilt perishable goods. Simply Cornish Hampers will not make any administartion charge for dealing with these cases. 

Payment 

We accept most major credit cards. If paying by cheque please allow 5 working days for clearance prior to dispatch.  All prices include VAT at the current rate and you have the option to print a VAT receipt when you your order.Copyright - All design, photographs and advertising material are copyright of Simply Cornish Hampers Limited.

Privacy & Protectio

To protect your privacy we will never disclose any information we hold about you to a third party.  We may wish to inform you of special offers from time to time but if you would prefer not to receive such information please contact us. 2000 No. 2334 CONSUMER PROTECTION   www.hmso.gov.uk/si/si2000/20002334.htm

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Delivery Info
All your delivery questions answered.